Cancellations & Refunds

EVOLVE SURF SCHOOL Cancellations & Refunds

  • Please notify us at least 7 days in advance of any changes to the number of guests. We cannot guarantee that extra guests can be accommodated unless pre-booked.
  • Any cancellations or changes to your booking must be made by phone call, email or text message and will only be accepted from the date that we have corresponded your message. Refunds for lesson cancellations are as follows:

28 days or more to lesson date = full refund (via original payment method) minus £5 Booking Fee 

15-27 days to lesson date = 50% refund, minus £5 Booking Fee 

0-14 days to lesson date = no refund

  • Evolve Surf School will not offer refunds to customers wishing to cancel surf lessons from 14 days before the lesson date. The Manager reserves the right to affect this policy based upon unique circumstances (for example, we may offer an alternative date) however the Manager’s decision is final, based upon the terms above.
  • Evolve Surf School reserves the right to cancel or change course dates subject to notification of those persons booked on to course.
  • If you are late or do not arrive for your surf lessons on time, your Evolve Surf School Coach/Coaches will NOT be able to wait for you as this will affect other customers and their overall experience. This will mean that you have lost your lesson and you will NOT be eligible for a refund
  • In no case will Evolve Surf School cancel because of the rain, nevertheless, we reserve the right to cancel if the Surf and Sea conditions are regarded as unsafe or in-surfable. See our Flat and Extreme Conditions Policy for more details on this matter
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